MARKETPLACE · CONNECTOR
ServiceNow
In the catalog, activation to come: Action Tracker tickets synchronized with ServiceNow, the ITSM platform of the enterprise.
Connector sheet
Coming soonITSM Connection to come
- Type ITSM
- Publisher ServiceNow (opens in a new tab)
Credentials encrypted at rest Scheduled rotation with expiry alerts Synchronizations orchestrated and logged
ServiceNow is the enterprise platform for IT service management. It is in the Mindlapse integrations catalog with activation to come: Action Tracker tickets synchronized with ServiceNow records, so governance actions and exceptions meet the ITSM workflows large organizations already run on.
MINDLAPSE OS LAYER 01
Signals & Connectors
ERNEST plugs into your real-world signals: threat intelligence, continuous state analysis, marketplace integrations, documents and cyber knowledge.
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IN MINDLAPSE
What Mindlapse does with it.
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Planned: actions in ServiceNow
Remediation tickets mirrored into ServiceNow records, with owner, deadline and the context the assignee needs.
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Planned: status flowing back
Execution status in ServiceNow updates the Action Tracker, so the risk picture reads what IT actually did.
CONNECTOR SECURITY
Connected, without becoming a liability.
- Credentials encrypted at rest
- Scheduled rotation with expiry alerts
- Synchronizations orchestrated and logged
MARKETPLACE
Also in the catalog.
- Generic ITSM (Webhook & API) ITSM · Coming soon In the catalog, activation to come: any ITSM tool without a dedicated connector, fed by signed webhooks and answering through the API.
- Jira Cloud ITSM · Coming soon In the catalog, activation to come: Action Tracker tickets synchronized with Jira Cloud issues, in both directions.
- Jira Data Center ITSM · Coming soon In the catalog, activation to come: the self-managed Jira on your own infrastructure, synchronized with the Action Tracker in both directions.
A TECHNOLOGY TO CONNECT?
Running something we should speak to?
Tell us what your stack looks like: the catalog grows with our clients.